GORV - Digital Magazine Issue #46 | Page 62

THE FRONT BOOT

HOT WATER HEATER RECALL

‘ URGENT ’ RECALL UNDERWAY FOR SOME SUBURBAN HOT WATER HEATERS …

A product safety recall is underway for Suburban RV hot water services .
Owners of RVs containing Suburban hot water services are being urged to check their heater ’ s serial number .
AFFECTED HEATERS CONTAIN THE FOLLOWING SERIAL NUMBERS :
• 181315552 to 193002648
• 183114087D to 191302511D
• 8183311827
• 8190201139
These heaters are being recalled as they may emit deadly carbon monoxide , according to Suburban distributor Coast to Coast Caravan & Leisure .
The company said in a statement that these heaters , which can operate on electricity or gas , might produce unsafe levels of carbon monoxide when gas is used to generate the heat .
If the unit is powered by gas and is operated in an enclosed area , such as caravan or motorhome , carbon monoxide “ may spill into the vehicle and poisoning could occur resulting in serious illness , injury or death ”, the statement said .
Owners of Suburban hot water heaters can check if they are affected by the recall by entering their water heater ’ s serial number on the Coast to Coast website . The serial number can be found on the technical specification
plate on the right-hand side of the unit behind the exterior access door .
According to Coast to Coast , all water heaters in the recall range will be inspected by a licensed gas-fitter free of charge to ensure a fully formed flange and that the water heater is properly installed . Every unit will be checked to ensure there is no infiltration of combustion byproducts into the living area .
If a customer ’ s water heater fails the recall inspection and needs to be replaced , it will be replaced with a 2020 Suburban ‘ like for like ’ water heater .
Coast to Coast has said that it will cover the costs relating to the supply and installation of the new water heater .
Due to the serious risk posed by affected units , Coast to Coast is “ strongly ” urging RVers to check their caravan ’ s water heater as soon as possible .
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